Please read the following Terms and Conditions carefully. They govern your access and use of this website.
By accessing or using this website, you agree to be bound by these terms and conditions and accept them in full, as they may be modified by Stefan & Sons Import and Export LLC from time to time and posted on this website.
No Warranties:
Although Stefan & Sons Import and Export LLC attempts to provide accurate information, names, images, pictures, logos, icons, documents, and materials (collectively, the “Contents”) on the Website, it makes no representation, endorsement, or warranty that such Contents are accurate or suitable for any particular purpose.
The website and its contents are provided on an “as is” basis. Use of the website and its contents is at the user’s sole risk. The website and its contents are provided without any representations, endorsements, or warranties of any kind whatsoever, either express or implied, including, but not limited to, any warranties of title or accuracy and any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, with the sole exception of warranties (if any) which cannot be expressly excluded under applicable law.
As noted below, Stefan & Sons Import and Export LLC also makes no representations, endorsements, or warranties, either express or implied, with respect to any website operated by a third party.
Order Cancellation Policy:
Cancellation of Orders
We reserve the right to cancel any order at our discretion, for any reason. If we cancel an order, you will be notified promptly, and a full refund will be issued to your original method of payment. The reasons for cancellation may include, but are not limited to:
Inventory Issues:
Out of Stock: The item you ordered is not available in our inventory.
Stock Discrepancies: Inconsistencies in our stock levels that prevent fulfillment of your order.
Pricing Errors:
Incorrect Pricing: The item was listed at an incorrect price due to a typographical error or an error in our pricing information.
Promotional Mistakes: Errors in discounts, coupons, or promotions that affect the final sale price.
Payment Processing Problems:
Payment Declines: Issues with processing your payment method, such as a declined credit card or other payment verification issues.
Fraud Prevention: Orders flagged for potential fraud or unauthorized transactions.
Shipping and Delivery Constraints:
Restricted Shipping Areas: The delivery address is in a location where we do not ship.
Logistical Challenges: Unexpected logistical or shipping issues that prevent us from fulfilling your order.
Customer Information Issues:
Incorrect Address: The provided shipping address is invalid or cannot be verified.
Incomplete Information: Missing essential information needed to process the order, such as contact details or payment information.
Policy Violations:
Bulk Purchasing: Orders that exceed purchase limits or are flagged for bulk purchasing intended for resale.
Repeated Violations: Repeated behavior that violates our terms of service, such as excessive returns or cancellations.
If your order is canceled, we will inform you via the email address or phone number provided at the time of order placement.
The full amount of your purchase will be refunded to your original method of payment within a standard processing time, typically 5-10 business days, depending on your payment provider.
We strive to minimize cancellations and will make every effort to fulfill your order as placed. Should you have any questions or need further assistance, please contact our customer service team.
Limitation of Liability:
In no event will Stefan & Sons Import and Export LLC be liable for any damages, including, without limitation, indirect, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party’s use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents of this website or any other website, even if Stefan & Sons Import and Export LLC is aware of the possibility of such damages.
Use of Website:
Contents are included in this Website solely for the personal use of Website users. You may not copy (other than a copy for personal use), modify, distribute, transmit, display, perform, reproduce, transfer, resell, or republish any of the Contents of this Website without the prior written consent of Stefan & Sons Import and Export LLC, which may be withheld in its sole discretion.
Copyrights and Other Intellectual Property:
Except where otherwise expressly noted or as noted below, all Contents of this Website, including white papers, case studies, graphics, icons, and the overall appearance of the Website, are the sole and exclusive property of Stefan & Sons Import and Export LLC.
Links to Other Websites:
Stefan & Sons Import and Export LLC may establish links between this Website and one or more Websites operated by third parties.
Stefan & Sons Import and Export LLC has no control over any such other Websites, the contents therein or the products/services offered.
The existence of any such links shall not constitute an endorsement, representation or warranty by Stefan & Sons Import and Export LLC of such Websites, the contents of the Websites, the products or services of the Websites or the operators of the Websites.
Stefan & Sons Import and Export LLC disclaims responsibility for the privacy policies and customer information practices of third-party internet sites hyperlinked to our sites.
Modifications:
Stefan & Sons Import and Export LLC may, at any time, make modifications, changes, and alterations to the Contents of this Website, including these Terms and Conditions, without prior notice.
You are responsible for regularly reviewing these Terms and Conditions. Your continued use of this Website following any modifications, changes, or alterations shall constitute your acceptance of such modifications, changes, or alterations.
Waiver:
No waiver by Stefan & Sons Import and Export LLC of any right under or term or provision of these Terms and Conditions will be deemed a waiver of any other right, term, or provision of these Terms and Conditions at that time or a waiver of that or any other right, term, or provision of these Terms and Conditions at any other time.
